LEGAL

General terms and conditions

As of 25 July 2026

1. Scope and business status

These terms govern the use of the Caventi platform by customers in Switzerland and Germany; the version published at the time of contracting applies. The offering is directed exclusively at companies, public authorities and other organisations; no contracts are concluded with consumers. By contracting, the customer confirms that it acts in the course of its trade, business, profession or official duties, in Germany as an entrepreneur within the meaning of section 14 of the German Civil Code (BGB). Deviating or supplementary terms of the customer apply only if Voldeq expressly agrees to them in text form.

2. Services

Caventi provides web-based software for managing hazardous substances: capture, enrichment, storage safety, operating instructions and training. The range of functions depends on the plan booked.

3. Decision support, duty to review, no legal advice

All Caventi output (in particular classifications, co-storage and storage-class indications, EMKG assessments, drafts of operating instructions and training content) is automated decision support. It is based on the data entered by the customer and on publicly available sources and constitutes recommendations, not binding requirements. The customer must have all output reviewed and released by a qualified responsible person (for example an occupational safety specialist or another qualified person within the meaning of the applicable regulations) before use and may not rely on it without such release. Caventi does not provide legal advice and does not warrant that the customer's operations comply with the applicable regulations. The customer's statutory duties as employer, in Germany in particular under the ArbSchG, GefStoffV and ChemG, in Switzerland in particular under the ArG, VUV and ChemV, remain fully with the customer and are not assumed by Voldeq.

4. Contract, term and termination

Contracts run monthly or annually and can be cancelled at the end of the respective period. A 30-day trial phase is non-binding and ends automatically. The trial phase is provided free of charge and without warranty as to availability or freedom from defects; during free use, Voldeq is liable only for intent and gross negligence and for damages arising from injury to life, body or health.

5. Prices and payment

The prices published at the time the contract is concluded apply. Billing is monthly or annual in advance, depending on the chosen term, plus the applicable taxes.

6. Data sources and availability

Caventi integrates public and official data sources (in particular GESTIS/IFA-DGUV, ECHA, PubChem, BAuA, the Swiss product register RPC/FOPH and SUVA limit values). This data originates from third parties; Voldeq has no influence on its accuracy, completeness or currency, gives no warranty for it, and it does not form part of the agreed quality of the service. The supplier's current safety data sheet and the applicable law always prevail; the customer must check imported substance data against them before any safety-relevant use. Caventi aims for high availability; the failure of individual sources does not block the core functions.

7. Data protection and processing on behalf of the customer

The privacy policy applies. Data is hosted in the EU (server location Germany/Finland); tenants are strictly separated (Row-Level-Security). Where Caventi processes employee data on behalf of the customer, the customer is the controller and Caventi the processor; the basis is a data processing agreement (AVV/DPA) under Art. 28 DSGVO or Art. 9 revDSG, which comes into effect upon conclusion of the contract.

8. Liability

Voldeq is liable without limitation for damages caused by intent or gross negligence, for damages arising from injury to life, body or health, in the event of fraudulent concealment of a defect, within the scope of an expressly assumed guarantee, and under mandatory product liability law. In the event of slightly negligent breach of an essential contractual duty, that is a duty whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely, liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded, and capped in total at the fees paid by the customer in the twelve months before the damaging event; this cap does not apply where it would fall below the foreseeable typical damage in the individual case. Otherwise, liability for slight negligence is excluded; this applies in particular to indirect damage, consequential damage, lost profit and to data loss that would have been avoidable had the customer carried out proper data backups. The customer, as employer, remains solely responsible for the selection, review and implementation of occupational-safety measures in the operation.

9. Indemnification

The customer shall indemnify Voldeq against third-party claims arising from the customer's unlawful use of the platform, use in breach of the contract, or a breach of the customer's duties under section 3, including the reasonable costs of legal defence. This does not apply to the extent the customer is not responsible for the breach.

10. Usage rights and confidentiality

For the term of the contract, the customer receives a non-exclusive, non-transferable right to use the platform for its own internal business purposes; sublicensing and transfer to third parties are excluded. All further rights in the platform, its content and databases remain with Voldeq or the respective rights holders. Data entered by the customer and documents generated for the customer belong to the customer; Voldeq may use them to perform the contract and, in anonymised form, to improve the service. Each party keeps the other party's confidential information confidential and uses it only to perform the contract; this obligation applies for the term of the contract and for three years thereafter.

11. Changes to the service, suspension and force majeure

Voldeq may develop and modify the platform, provided the essential contractual functionality is preserved or the change is required for technical, security or legal reasons and is reasonable for the customer. Voldeq may temporarily suspend access if the customer uses the platform abusively or unlawfully, endangers the security or integrity of the service, or is in default with due payments despite a reminder; where possible, the customer will be informed in advance. Voldeq is not liable for events beyond its reasonable control (force majeure, for example natural events, official orders, large-scale network or power outages, failures of subcontractors); the obligations to perform are suspended for the duration of the event.

12. Changes to the terms and prices

Voldeq may adapt these terms and the prices with effect for the future. Changes are announced to the customer in text form at least 30 days before they take effect. If prices are increased or the terms are materially changed to the customer's disadvantage, the customer may terminate the contract with effect from that date at any time before the change takes effect; the announcement will point this out. Price increases do not apply to current billing periods that have already been paid.

13. Jurisdiction, governing law and final provisions

Swiss substantive law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for all disputes arising from or in connection with the contract is Bern, Switzerland; Voldeq remains entitled to sue the customer at the customer's registered office. Legally relevant declarations such as terminations require at least text form (e.g. email). If individual provisions are invalid, the contract remains valid in all other respects.